Where is your service area?
Our expert maids are available in the greater Phoenix area. We are continually expanding our team and the areas we cover, so if you’re unsure whether we service your location, feel free to book online or give us a call. We’ll confirm your service availability in seconds!
How do I book a home or commercial cleaning?
If you’re online, simply select the service you want and click the Book Online button to get personalized pricing, schedule an appointment in real-time based on our actual availability, and receive a confirmation. It only takes 60 seconds. Use your smartphone, computer, or tablet. Or call us!
Do I need to be at home when you arrive for the cleaning?
That’s entirely up to you! If you’ve got other things to do, just let us know how we can get access to your home. Some customers provide a garage or door code, others leave a hidden key outside. Let us know when you book online or when you call-in your request. Whatever works for you will work for us! Just let us know what method you’re most comfortable with.
Do I need to supply the vacuum or cleaning products?
We come equipped with everything we need to make your home or commercial facility sparkle.
But if you’d prefer that we use your cleaning products, just let us know when you book online or by phone.
But if you’d prefer that we use your cleaning products, just let us know when you book online or by phone.
Will I receive reminders for single, recurring, or pre-paid bundle cleaning services?
When you book online or call us, you can select to receive a text message or email before each scheduled service. We typically send reminders one day and two hours before each cleaning appointment.
How do I re-schedule or cancel a booked cleaning?
Rescheduling or cancelling is one click away. Or simply call us or email us and we’ll update your booking. It just takes a few seconds and we’ll send you an updated booking confirmation. Our email service reminders can include a Reschedule and/or Cancel button which allows you to instantly reschedule or cancel your booking within pre-established periods prior to each service.
Can I set up repeat visits?
Yes, and you’ll save when you do. For each of our services you can select and schedule either recurring appointments or purchase pre-paid bundles and save instantly. Check out our home cleaning savings on our Live Pricing & Real-Time Booking Pages.
What services do you offer?
We offer residential cleaning, commercial cleaning, deep cleaning, move-in/move-out cleaning.
What are your rates?
Our rates depend on the type of service, the size of the property, and the frequency of cleaning. Simply click the “Book Online” button to get personalized pricing, schedule an appointment based on our real-time availability, and receive instant confirmation.
What cleaning products do you use?
We use eco-friendly and non-toxic cleaning products to ensure the safety of your family and pets. If you have specific product preferences, please let us know.
Are your cleaners insured and bonded?
Yes, all of our cleaners are fully insured and bonded for your peace of mind.
How can I pay for the service?
We accept various payment methods, including credit cards and debit cards.
How long will the cleaning take?
The duration of the cleaning depends on the size of your property and the type of service requested. On average, a standard cleaning can take anywhere from 1 to 3 hours.
Do you offer one-time cleanings?
Yes, we offer one-time cleaning services, perfect for special occasions, post-renovation clean-ups, or when you just need a deep clean.
What happens if a cleaner is unable to make it?
If a cleaner cannot make it due to unforeseen circumstances, we will promptly send a replacement to ensure your cleaning service is not disrupted.
What is your cancellation policy?
We understand that plans can change. You can cancel or reschedule your appointment up to 24 hours in advance without any penalty. If you need to cancel within 24 hours of your appointment, you’ll be eligible for a 50% refund.
What should I do before the cleaners arrive?
We recommend picking up personal items and valuables. If there are specific areas you’d like us to focus on, please let us know ahead of time.
Can you clean my home if I have pets?
Yes, we are happy to clean homes with pets! Just let us know about any specific concerns or areas we should pay extra attention to.